Retail & FMCG

Retail and consumer goods operate in a dynamic, customer-oriented world. In this constantly evolving industry, it is crucial to integrate innovative solutions. At DMG, we offer digital transformation services that help companies optimize their processes and improve the customer experience. Together, we are shaping the future of retail and creating sustainable added value.

Trade Food and beverages Household and personal care products E-commerce platforms Franchise company Specialty stores

Our services for the retail & FMCG sector

Digital commerce solutions
Our digital commerce solutions offer companies in the retail & FMCG sector the opportunity to optimize their online presence and improve the shopping experience. We develop customized e-commerce platforms that enable seamless integration of payment systems, logistics and inventory management. Through innovative features and user-friendly designs, we help you increase sales and drive customer loyalty.

Technology integration
Technology integration is crucial for success in the retail & FMCG sector. We help you modernize existing systems and implement new technologies to maximize efficiency and agility. Our expertise includes the seamless integration of ERP, CRM and e-commerce systems so that you can benefit from a harmonized IT landscape and optimize your business processes.

Data analysis and business intelligence
Data analysis and business intelligence are essential elements for making informed decisions in the retail & FMCG sector. We offer powerful analytics tools to help you gain valuable insights from your sales and customer data. With tailor-made dashboards and reporting solutions, we enable you to identify trends, optimize stock levels and derive strategic measures to increase sales.

Customer experience management
In the area of customer experience management, we focus on improving the shopping experience for your customers. Through personalized marketing strategies, customer-friendly interfaces and effective customer service solutions, we ensure that your customers have a consistently positive experience with your brand. We help you analyze customer feedback and develop targeted measures to increase customer satisfaction and loyalty.

In the retail and FMCG industry, innovative digital solutions – whether in retail, e-commerce platforms or product development – rely on a modern IT architecture and an intelligent data strategy that integrates artificial intelligence. These foundations are crucial for the successful implementation of data-driven business models in a constantly changing market.

Till Neitzke

Our digital ecosystem

A selection of our services for the retail & FMCG sector

Digital platforms

E-commerce integration
Omni-channel strategies
Marketplace solutions
Future Commerce (e.g. VR, AR, Metaverse)

More about digital platforms

AI & data

Customer analysis and behavior
Inventory management
Price optimization
Chatbots and digital assistants

More about AI & data

Staff Augmentation

Interim PM/PO
Software development
Data science and analytics
IT architecture

More about Staff Augmentation

Digital products

Personalized products
Loyalty programs
Interactive product presentations
Digital product extensions

More about digital products

Maintenance & Operations

Website and application maintenance
Performance monitoring
Support and troubleshooting
Security management
Content Management

More about Maintenance & Operations

Success stories of our customers from the retail & FMCG sector

Gift exchange as an emotional multi-user application

At a glance A leading mail order company launched the innovative “Gift Exchange” campaign, an interactive multi-user competition that virtually recreates the traditional Secret Santa. The aim of the Christmas…

Advantages of working with DMG

Expertise in digitalization
DMG brings extensive experience and expertise in the digitalization of retail and FMCG processes to develop innovative and efficient systems that meet the changing demands of the market.

Agile approach
Agile methods enable DMG to adapt flexibly and quickly to changing market conditions, which is crucial to remaining competitive in the dynamic retail and FMCG industry.

Integration of new technologies
DMG supports the integration of cutting-edge technologies, such as AI and IoT, to improve the efficiency and user-friendliness of retail and FMCG services and optimize the shopping experience for customers.

Data-driven decision management
DMG helps companies in the retail and FMCG sector to make data-driven decisions by providing comprehensive analytics and insights that increase operational efficiency and customer loyalty.

Focus on sustainability
DMG promotes sustainable practices in retail and FMCG that support environmentally friendly products and ethical business practices in order to both assume social responsibility and strengthen brand reputation.

Training courses and workshops
DMG offers training courses and workshops to further educate employees in the retail and FMCG industry and strengthen their skills in handling digital solutions in order to successfully drive digital transformation forward.

Strengthening the team
With the option of staff augmentation, DMG provides qualified specialists to support existing teams at peak times or for special projects in the retail and FMCG sector and ensure that all targets are met.

Reliable partner
DMG attaches great importance to transparent communication and close cooperation in order to create trust and promote long-term partnerships with companies in the retail and FMCG sectors.