Centralized digital infrastructure for a large SME customer

At a glance

A large SME client needed a centralized digital infrastructure to optimize and standardize its operating systems for mobile and web-based platforms. The solution involved building a powerful infrastructure to run 10 brand websites, two customer portals, a B2B commerce platform and the integration of multiple service providers delivering different digital solutions.

Customer: Large SME customer
Industry: Gas & Energy
Business segment: B2B / B2C
Technologies: Microsoft Azure, Ibexa, React, PHP, Java, SSO (single sign-on), central QA platform

Short facts

Development of a central digital infrastructure for use by various service providers
Replacement of decentralized solutions
Centralized tools and services

Our fields of work

Lean Startup IT architecture Development

The initial situation

The SME customer was working with a large number of decentralized and fragmented solutions provided by different service providers. This fragmentation led to inefficiencies, difficulties with maintenance and a lack of transparency in operational processes. The existing digital platforms were not optimally integrated, which made it difficult to implement new functions and manage the infrastructure. In addition, there was no central quality testing platform that could guarantee the quality and security of the solutions developed.

The solution

DMG developed a centralized digital infrastructure on Microsoft Azure that integrated all existing and future mobile and web-based platforms. The solution included:

Centralized infrastructure: Establishment of an infrastructure for the operation of all 10 brand websites, two customer portals and a B2B commerce platform that can be used by five different service providers.
Single Sign-On (SSO): Implementation of SSO to improve the user experience and standardize login options across all platforms.
Central code repository and QA platform: Introduction of a central code repository and a code review and quality assurance platform to ensure uniform code quality and security.
Integration of existing backup and restore solutions: Integration of the IT department’s existing backup and restore solutions to ensure data security and recoverability.
Migration of existing solutions: Replacement of the decentralized solutions of the individual service providers and migration of the existing projects to the new central infrastructure.

Result

The implementation of the centralized digital infrastructure led to significant improvements:

Optimized operations: The new infrastructure enabled more efficient management and maintenance of the digital platforms, which reduced operating costs.
Increased transparency: The centralized QA platform ensured consistent quality assurance for all applications and promoted improved collaboration between service providers.
Faster time to market: The migration of existing projects and the integration of new functions could be realized more quickly, which gave the company a competitive advantage.
Significant cost savings: The replacement of the fragmented systems and centralized administration led to a 30% reduction in IT costs.

Overall, DMG has helped the customer to build and operate a robust and flexible digital infrastructure that not only meets current requirements, but is also future-proof and drives the company’s digital transformation.