HELLA Virtual Reality sales tool
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HELLA Virtual Reality sales tool

In order to offer customers the opportunity to experience the interior lighting outside of showrooms at a reasonable price, we have developed a VR platform that presents the lighting in a vehicle environment that is appealing to customers. By developing an experience that can be used with VR glasses, customized VR boxes made of cardboard and through 360° showrooms, our customer HELLA was able to reach its customers at trade fairs, in the field and online.

The evolution of customer service: AI chatbots in focus
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The evolution of customer service: AI chatbots in focus

In today’s digital era, companies are constantly looking for innovative solutions to improve their customer service. One of the most groundbreaking developments in this area are AI chatbots. They are revolutionizing not only the way companies interact with their customers, but also customers’ expectations of service. In this article, we take a look at the…

Dealer and B2B portal for a major automotive supplier
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Dealer and B2B portal for a major automotive supplier

A leading automotive supplier was faced with the challenge of consolidating two separate platforms – a dealer portal and a B2B portal. The goal was to create a centralized B2B portal supporting 10 markets and 24 languages, while integrating centralized identity management and extensive role and rights distribution for the participating markets. DMG supported the company in the successful implementation of this complex solution.

Digitalization at the point of sale: trends, technologies and their impact on the retail sector
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Digitalization at the point of sale: trends, technologies and their impact on the retail sector

Digitalization has fundamentally changed the retail sector in recent years. The point of sale (POS) has evolved from a simple checkout system to a multifunctional experience that not only processes transactions, but also serves as a crucial touchpoint for customers. In this article, we look at the current trends and technologies in the field of…

Instagram bots: how they work and how to use them
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Instagram bots: how they work and how to use them

Instagram bots are becoming increasingly popular, but they also raise some questions: Do they deliver what they promise? Are they more cost-effective to use than manual efforts? Are they approved? In this article, we look at the pros and cons of Instagram bots. “Quickly gaining tens of thousands of Instagram followers” Our experience with Instagram…

Everything you need to know about the European Accessibility Act (EAA)
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Everything you need to know about the European Accessibility Act (EAA)

The European Accessibility Act (EAA) is a crucial step towards creating an inclusive society. It aims to ensure that products and services are accessible to people with disabilities and older people across the EU. With the requirements applying to private companies in less than a year, now is the time for private sector companies to…

What is a customer portal? Functions, benefits & examples
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What is a customer portal? Functions, benefits & examples

Why customer portals now belong at the top of the agenda Expectations of digital services are rising rapidly – and not just in the B2C sector. Today, business customers also want round-the-clock access to information, transparent processes and smooth communication. Traditional channels such as email or telephone quickly reach their limits – both for customers…

Vorteile von Virtual Reality und virtuellen Exponaten
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Virtual reality and virtual exhibits: Economic considerations for exhibitions

Virtual reality (VR) and virtual exhibits are becoming increasingly important for exhibitions and events. Companies and institutions are using these technologies to create immersive and interactive experiences that increase visitor engagement and convey the brand’s message in innovative ways. VR makes it possible to present content in a way that goes beyond traditional methods by…

ELTS end for TYPO3 8.0: Avoid security risks – We support you with the update!
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ELTS end for TYPO3 8.0: Avoid security risks – We support you with the update!

As a reliable partner for companies, we would like to inform you of a significant change: The end of Extended Long Term Support (ELTS) for TYPO3 version 8.0 is coming soon. In this article, we’ll explain why it’s crucial to act now and how we can help you update your TYPO3 installation. We will inform…

Augmented reality and indoor navigation: the future of indoor orientation
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Augmented reality and indoor navigation: the future of indoor orientation

In an increasingly digitalized world, augmented reality (AR) is becoming an integral part of our everyday lives. Especially in combination with indoor navigation, AR opens up completely new possibilities to significantly improve the way we find our way around complex buildings. In this article, we take a look at how augmented reality works in indoor…