Whitepaper “Voice First: The Future of Human-Machine Interaction in the Enterprise Environment”
“Voice First” as a strategic lever: opportunities, use cases & implementation of voice assistants along the digital customer journey in the company
Whitepaper “Digital project in crisis? The emergency guide for project managers”
Digital project in crisis? The emergency guide provides project managers with specific tips to help them react quickly and get projects back on track.
Whitepaper “Success factors for customer portals”
The white paper shows how customer portals optimize processes, reduce support costs and increase customer satisfaction and competitiveness.
What are AI agents?
Artificial intelligence (AI) and automation are playing an increasingly central role in the digital transformation. AI agents are one of the most exciting developments that enable companies to optimize processes, increase efficiency and improve the customer experience. But what exactly are AI agents? They are programs that use algorithms and machine learning to perform tasks…
The role of AI in digital asset management
Organizations are faced with an ever-increasing amount of digital content and managing these assets is becoming a critical challenge. Digital asset management (DAM) plays a central role in ensuring that digital content is captured, organized, stored and delivered efficiently. Artificial intelligence (AI) is revolutionizing this area by enabling the automation and optimization of DAM processes.The…
Content optimization for AI search – How companies optimize their digital visibility for AI-powered searches
The way people search for information is currently undergoing a fundamental change. ChatGPT, Perplexity and other AI-supported search engines are not only revolutionizing the way people search for information, but are also presenting companies with completely new challenges when it comes to content optimization. While traditional SEO remains relevant, AI-supported search requires a complete rethink…
Competitive with AI: Advice for SMEs
Medium-sized companies face the challenge of keeping pace with large companies and innovative start-ups. Artificial intelligence (AI) can prove to be a decisive factor in remaining competitive and optimizing business processes. AI consulting offers valuable support by helping companies to recognize and successfully exploit the potential of AI technologies.Through customized AI solutions, SMEs can increase…
The importance of a solid data strategy for companies: Why it’s critical to success
A well-thought-out data strategy enables companies to effectively collect, manage and use their data to make informed decisions and achieve strategic goals.Data has become a valuable asset that not only increases the efficiency of processes, but also provides deeper insights into customer behavior and market trends. Companies that do not use their data strategically run…
Effective AI implementation: strategies and best practices for your success
For many companies, the implementation of artificial intelligence (AI) is a decisive step towards digitalization and increased efficiency. However, while the possibilities offered by AI are almost limitless, companies often face the challenge of integrating these technologies effectively. A well-thought-out implementation process is therefore key to achieving the desired results and maximizing ROI.In this article,…
AI influencers: opportunities and challenges for brands
In today’s digital world, the way brands communicate with their target audiences is changing rapidly. One of the most exciting developments in this area is AI influencers – artificial intelligence-powered avatars that act as brand ambassadors and take interaction with consumers to a whole new level. These virtual influencers are not only capable of producing…