The evolution of customer service: AI chatbots in focus
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The evolution of customer service: AI chatbots in focus

In today’s digital era, companies are constantly looking for innovative solutions to improve their customer service. One of the most groundbreaking developments in this area are AI chatbots. They are revolutionizing not only the way companies interact with their customers, but also customers’ expectations of service. In this article, we take a look at the…

Increasing efficiency in B2B: How AI is transforming business processes
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Increasing efficiency in B2B: How AI is transforming business processes

Artificial intelligence (AI) is a powerful tool that is changing the way companies work. It has already proven its value in consumer-facing applications, but it is also becoming increasingly important in B2B environments. In this article, we explore how AI can improve B2B processes and provide tips for beginners who want to use AI to…